Customer Returns
A controlled and transparent approach to managing customer returns, ensuring every item is assessed, tracked and directed to the most appropriate outcome.
A partner for sustainable fashion logistics
We support hundreds of leading fashion brands and retailers with responsible solutions for unwanted textiles.
From customer returns and unsold inventory to in-store take back initiatives, we help brands to build a sustainable recycling business model with positive environmental outcomes.
Whether you’re seeking circularity, compliance, or creative reuse, our solutions are tailored to your needs.
The Pressure to Perform - and How We Help
Fashion brands face increasing scrutiny on their environmental performance from consumers and regulators.
Whether you're preparing for Extended Producer Responsibility (EPR), trying to hit internal Environmental, Social and Governance (ESG) milestones, or simply doing the right thing, Roberts Recycling can help ease that pressure with clear, tailored, and scalable textile recovery services.
Our circular solutions for the fashion sector
Excess Stock
Secure and accountable solutions for managing surplus and end-of-life inventory, helping brands protect value while maintaining full visibility.
Retail Take-Back Schemes
Engage customers in circularity through structured take-back programmes, turning post-consumer textiles into a managed and measurable source.
EPR Support
Supporting brands in building practical, compliant systems that align with emerging EPR requirements, helping put the right foundations in place early.
Stock Clearance
Helping brands and retailers clear surplus stock efficiently with a structured, dependable route and control over how goods are handled.
Out-of-season / Outlet
Supporting brands with structured outlet and off-season solutions, helping manage stock in a way that aligns with wider brand and commercial strategy.
Why work with us
Our fashion partners choose Roberts Recycling for our ability to balance brand protection, sustainability and commercial outcomes:
Rewear-first model
Wherever possible, items are exported for rewear to global markets, helping reduce waste and generate maximum commercial value.
Brand protection built-in
For items unsuitable for reuse, secure, documented destruction ensures full control and compliance.
Trusted by UK retailers
Our fashion network includes some of the UK’s biggest high street and luxury names.
End-to-end logistics
From collection and processing to detailed reporting, we handle the entire process in-house.
Total transparency
Outcome data is provided to support ESG, CSR and investor reporting.
Safeguarding Your Brand: Control, Compliance and Clarity
We help you:
- Protect brand integrity - By avoiding UK resale and managing sensitive stock discreetly
- Avoid overexposure in domestic markets - Prevent imperfect or discounted goods from circulating in unwanted markets
- Improve profitability - Prioritising rewear / export routes over destruction without compromising brand control
- Enhance ESG optics, meet regulation - Reuse, resale, and recycling outcomes aligned with ESG and CSR objectives and EPR reporting
Bespoke Solutions for Luxury & High-Value Goods
Luxury brands require specialist care:
- Confidentiality agreements
- Access to controlled destruction facilities
- Traceable pathways with detailed audit trails
Specialist Services for Sportswear & Athleisure Brands
Technical fabrics. Branded kits. Complex product ranges. We understand the unique challenges that come with sportswear and athleisure recycling.
Whether you’re a global sports brand, a teamwear provider, kit manufacturer or a sustainable performance start-up, we offer:
- Secure disposal of branded teamwear and unsold stock
- Solutions for mixed-material garments and technical textiles
- Confidentiality and destruction
- Rewear / export services for surplus, returns, or imperfect stock
With the rise of sustainability in sport, fans and customers expect more.
Embedding recycling in your brand story
Your sustainability efforts shouldn’t be hidden. Our partners regularly use outcome data and impact insights in:
- Annual ESG and sustainability reports
- PR and comms campaigns
- Shareholder and customer updates
- Take-back scheme promotions
- Internal comms and employer branding
